Ticketmaster claimed Monday that its refund policy has remained consistent despite a report from The New York Times that indicates the company changed the wording in the return policy section of its ...

I had tickets to see BTS, but the show was canceled during the pandemic. Since then, I have been going back and forth with Ticketmaster and Bank of America trying to receive my refund. Here’s the ...

After singer Olivia Dean calls out “vile” reselling practices, Ticketmaster will partially refund fans affected by the so-called “typo.” Meanwhile, CEO Michael Rapino addresses the matter. UK singer ...

Olivia Dean is the woman that music fans need. In November, the “Man I Need” singer criticized the concert ticketing giant ...

A Chicago Bears fan who planned to attend a home game with friends says his ticket was stolen—and for nearly a year, he fought to get his money back. Matt Geiger told NBC 5 Responds that just days ...

Some of the fans who were trying to enter Tottenham Hotspur Stadium on Sunday to watch the Vikings-Browns game encountered delays due to the reported malfunction of the OnePass ticketing app. Via the ...

Consumers who bought tickets on Ticketmaster to Arizona live events that were called off due to the COVID-19 pandemic could get more than $71 million in refunds, under a settlement with the state ...