When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

The company's new QuickSupport app for Android and iOS lets IT pros and other tech types connect to phones and tablets from afar. There's just one thing missing. Rick Broida is the author of numerous ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

AnyDesk is well used and it’s easy to see why for individuals and smaller business owners who do not need all of the sophisticated tools found in premium packages. Equally, however, it does have some ...

Remote work became more prevalent after the Covid-19 pandemic, which proved to be a blessing for many employees. For example, the ability to work from home allowed caretakers to fulfill their ...