Infused with AI capabilities, NICE’s CXone WEM is recognized for its focus on the agent experience across digital and voice channels and its commitment to CX innovation NICE CXone’s workforce ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Club Med, a worldwide leader in premium all-inclusive vacations, has successfully expanded its deployment of NICE CXone into ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) announced it has been named the market share leader based on number of seats for workforce management in DMG Consulting LLC’s 2023-2024 Enterprise ...

CXone Mpower is NICE's cloud-native contact center / call center platform (CCaaS) . The product supports inbound and outbound interactions, multiple communication channels, AI-assisted automation, ...

Nice's NICE latest CXone Fall Release for 2023 brings remarkable enhancements, notably in AI and automation, within their interaction-centric platform. The update introduces fully-automated ...

AUSIEX achieves enhanced CX and operational efficiency with NICE’s market-leading cloud-native solution NICE (Nasdaq: NICE) today announced that AUSIEX has implemented the NICE CXone cloud-native ...

Record breaking year for NICE’s CX automation and augmentation: 6 billion AI-augmented interactions and 2 trillion AI-analyzed words per month in 2024 Barry Cooper, President, CX Division, NICE, said, ...

NICE (Nasdaq: NICE) today announced that Banco PAN, a complete digital banking and consumer platform in Brazil, has found significant improvements moving from the incumbent, on-premises solution to ...

Procedureflow, the intelligent knowledge management platform, today announced its integration with NiCE CXone that embeds real-time, step-by-step visual guidance directly into the agent desktop. By ...

HOBOKEN, N.J., December 10, 2025--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced the official launch and general availability of NiCE CXone Mpower on a dedicated, local instance in South Africa, ...